Let us help you!
Have questions? We’re here to help! Below you’ll find answers to the most commonly asked questions about our products, services, and policies. If you don’t see your question here, feel free to contact us!
General Questions
What is a certified pre-owned phone?
Certified pre-owned phones are thoroughly tested and polished devices that meet high-quality standards, ensuring full functionality.
What brands of phones do you sell?
We sell top brands like Apple, Samsung, Google, and more.
Product Information
Are the phones tested?
Yes, all our devices undergo professional testing with NSYS certification and pass a 70-point inspection to ensure quality and functionality.
Do the phones come with accessories?
Each phone includes a charging cable. Additional accessories can be purchased separately.
Shipping and Delivery
How long does shipping take?
Shipping typically takes 2–4 business days, depending on your location.
Do you offer international shipping?
Yes, we ship to select countries. Check our shipping policy for more details.
Returns and Warranty
What is your return policy?
We offer a 30-day return policy for unused devices in original packaging.
Do your phones come with a warranty?
Yes, all our phones come with a 12-month warranty.
Customer Support
Do you offer after-sales support?
Yes, our team is available to assist with any post-purchase queries.